Frequently asked questions
Where are you located?
We are located in Cheshunt, Hertfordshire UK
How much for a cake?
Each cake is custom made hence price varies depending on the design
elements, size and flavour, so it would be impossible to list pricing for every
cake we are capable of doing. Please contact us for a quote.
How long in advanced should I place my order?
As a rule of thumb, it is always best to make a booking as soon as possible to
avoid disappointment so as soon as you have a date for your event.
As a guide, wedding cake bookings should be made at least six weeks in
advance. This would allow us enough time to create the design and
source/make any required specialty ingredients or decorative elements. The
same time frame apply for other large orders.
For smaller cakes, however, we recommend that bookings are made at least
two week in advance.
If you need a cake earlier than the timeframes mentioned above, Just get in
touch as soon as you can and we'll try our best to accommodate your request.
However keep in mind that in such a situation design options may be limited.
Do you require any payment when we place an order?
Yes! we require a non-refundable 25% deposit on all order over 100. £25 if
order is less than £100. Once the deposit is made, your order is secure.
14days for wedding orders
What cake flavours do you provide?
We have a wide range of flavours to suit everyones tastebuds! These include:
* Signature Vanilla ( choice of strawberry, raspberry, blackcurrant Jam
or Oreos and buttercream or just plain buttercream )
*Cookies & creme
*Coconut and white chocolate
*Lemon and blueberry
I have sent a quote form, or email with details of my order. Is my order guaranteed?
Not quite! You order is not secure until you make a non-refundable
25%deposit. Once you have sent your details, we will contact you within
48hours to discuss the details. If you are happy, we will then send you an
invoice and the deposit can then be made to secure your order.
Can you do a custom flavour?
We will be happy to discuss any flavour ideas you may have, let us know and
we will try our best to accommodate you.
What are the different kinds of cakes that you do?
All our cakes are layers of sponge and fillings, covered and finished with
ganache or ganache and a top thin layer fondant/sugar paste.
How much cake do I need?
It depends on a number of factors such as how many people are attending the
event, if the cake would be served as the only main dessert or as a buffet. We
can help you figure it out once you have this information.
For weddings, If you are planning to keep the top tier for your anniversary, the
cake will be larger as the top tier will not be included in the calculation of
I have an image of the design I want. Can I send you that image and you replicate it?
Yes you are welcome to send us an image. We do not replicate like for like
other people’s or even ours. Instead we endeavor to provide you with your
own unique stand out image.
However, we are happy for you to send us an image as it gives us a clear visual
idea of your preferences after which we will work together to create
something unique for you.
Can we have a cake tasting?
Yes we offer tasting service for our wedding clients . You are either invited to a
face to face hour consultation or a
However we periodically provide tasting boxes, available for anyone to
purchase. Please contact us for details of our next batch.
Are cake stands available?
Yes! We do hire them out, however, they incur a refundable cash deposit upon
We have a collection of beautiful yet sturdy cake stands and platters that can
(safely!) elevate your cake to make it the centerpiece of your event. We will be
happy to discuss about the appropriate size, colour, finish, and shape to best
display your cake.
Am I limited to the cake designs on your website?
No! The photographs on our website are examples of work we've done in the
past. If you name it, we will endeavor to create it.
Can you match my colour(s)?
We will work hard to create a colour(s)that closely resembles the colors you
provide but do not guarantee exact color match. For best match please send us
an actual fabric swatch as colours often look somewhat different on different
How are your cakes designed?
The design process starts with you providing us with all the important stuff like
the event themes, colours and preferred styles, fabric swatches, stationery, or
details of the flowers to be used at your event so we can coordinate the
design. Be sure to let us know anything you DO NOT want on our cake. After
gathering all this information, we come up with a draft design and a quote for
the design which we will send to you for approval. Once you approve the
design, we are ready to make sweet things happens! You are also welcome to
send your own sketch which we will endeavour to create.
Why are some cakes more expensive than others?
Basically, the factors that dictate the pricing scheme of a cake are as follows:
Cost of the ingredients: The ingredients that go into your cake such as
chocolate, gold and silver leaves, dried fruits are a significant contributor
towards the cost of a cake. This cost is incorporated into the quote.
Time: The time required to create your specific design is also considered. A
simple design takes less time and effort while more complicated designs
require working with sugar flowers or intricate detailing or structure work. The
more time it takes to design a cake, the more expensive it would be.
Size: The third factor to consider when looking at the cost of a cake is the size
of the cake. A cake that will serve 150 people will definitely cost more than one
that serves only 20. Similarly, a cake to serve 150 dessert portions will be more
costly than serving the same number of coffee portions.
Can you accommodate allergies or other dietary requirements?
Unfortunately we are not able to cater to special dietary requirements.
Do you deliver?
Yes, we offer delivery for orders over £100. Delivery charge is calculated
based on millage. Contact us with a full postcode for cost.